Webinar

Fast, Fragile, and Burned Out: The Human Cost of AI-Scale Delivery

September 24, 2026 | 10:00 AM PDT (UTC-7)

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Join us for a Complimentary Live Webinar Presented by Harness

AI coding tools are helping engineering teams create and ship software at unprecedented speed. But our research from 700 enterprise practitioners and engineering leaders reveals a troubling counterweight: 71% say releases or production issues require developers to work evenings or weekends at least weekly, while more than half report frequent or constant burnout.

The surprising finding is that developers do not blame AI. The teams experiencing the most burnout are also among its most enthusiastic users. The real problem is the widening mismatch between AI-scale code generation and delivery systems still dependent on manual testing, fragmented tools, human-operated releases, and reactive incident response.

In this session, attendees will learn:

  • Why after-hours work should be treated as a software-delivery metric
  • How high deployment velocity can conceal weak stability and growing rework
  • Why AI adoption amplifies the strengths and weaknesses of the underlying delivery system
  • Which capabilities help reduce repetitive toil, deployment risk, and incident burden
  • How golden paths, automated testing and governance, progressive delivery, verification, rollback, and resilience testing can make AI-scale delivery sustainable

The session will close with a practical demonstration of how the Harness Software Delivery Agent helps delivery systems validate, govern, deploy, and recover without requiring people to absorb every failure manually.

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Eric Minick

Sr. Director of DevOps Solutions, Harness

Speaker

Eric Minick is an internationally recognized expert in software delivery, known for speaking at Qcon, JavaOne, and IBM Think and cited or acknowledged in the books, “Continuous Integration” and “Team Topologies.” His light-board videos on DevOps and value streams have been viewed nearly a million times.

Today, Eric supports the Harness product management team in bringing its solutions to market. Eric joined Harness from CodeLogic, where he was Head of Product.