Webinar

The Path to IaC Independence: How Talkdesk Runs Enterprise-Grade OpenTofu

March 25, 2025 | 08:00 AM PDT (UTC-7)

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Join us for a Complimentary Live Webinar Sponsored by Spacelift

OpenTofu—the community-driven Infrastructure as Code (IaC) project—has rapidly gained attention as a promising new path. Yet, questions persist: How seamless is the migration? What about long-term support and stability? How can I co-manage existing tools like Terraform?

In this webinar, you’ll hear firsthand from Talkdesk, a global leader in customer experience solutions, as they share their journey to adopting OpenTofu—now managing 4,000+ OpenTofu stacks in production. Introduced by James Humphries, Engineering Team Lead at Spacelift and  Founding Core Developer at OpenTofu, the Talkdesk team—Marcelo Almeida, Principal Platform Engineer and Luis Almeida, VP Technology—will cover how Talkdesk:

  • Pivoted to OpenTofu to ensure scalability and autonomy in their infrastructure
  • Manage Terraform and OpenTofu side-by-side—retaining familiar workflows and gradually embracing open source optionality
  • Develop consistent guardrails for deployments to standardize infrastructure management at scale
  • Partnered with Spacelift to enable centralized policy enforcement, automation, and management of both OpenTofu and Terraform environments

Join us to see how Talkdesk is modernizing its approach to IaC and how to think about your organizational shift from Terraform to community-driven IaC with OpenTofu.

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Speakers

James Humphries Spacelift

James Humphries, Engineering Team Lead at Spacelift, and a Core Contributor at OpenTofu

James Humphries, Engineering Team Lead at Spacelift and OpenTofu Core Contributor, is a developer at heart who thrives on making, tinkering, and contributing to open-source infrastructure.

 

Luis Almeida Talkdesk

Luis Almeida, VP Technology, Talkdesk

Luis Almeida is VP of Technology at Talkdesk, leveraging his extensive experience in site reliability and system engineering to lead Talkdesk infrastructure technology and systems.

 

Marcelo Almeida Talkdesk

Marcelo Almeida, Principal Platform Engineer, Talkdesk

Automates everything, fights downtime, loves IaC and shiny new tech. Hates manual work—because robots and code should handle the boring stuff!